Recent Offers At Adidas
| Offers | Discount | Expire On |
| 5% Off Sitewide | 5% OFF | __ |
| Up to 30% Off Sale | 30% OFF | __ |
| Free Standard Delivery | Free Delivery | __ |
| 25% Off For Students | 25% OFF | __ |
| Free Return And Exchange | Free Delivery | __ |
Frequently Asked Questions About Adidas
Yes, in most cases.
Eligible online purchases can be returned free to participating adidas shops, or you can arrange a free return online. Standard products have a 30-day return period.
Some exceptions apply: products bought through CONFIRMED and certain limited-release items cannot be returned through the normal shop-return process.
Yes.
Eligible products can be exchanged free within 30 days of delivery, usually for another size or colour. The product needs to remain in good condition with its tags and original packaging.
Limited products and personalised items cannot normally be exchanged.
Once adidas receives and approves your return, a refund to your original payment method can take up to 14 calendar days to appear, depending on your bank.
If you choose an e-gift card refund, adidas says it is issued by email after the return has been approved.
There is a very short cancellation window.
adidas currently allows you to cancel an eligible order within 15 minutes of receiving the confirmation email. After that, the order normally needs to be delivered and returned instead.
If you used a voucher and cancel the entire order, adidas says the voucher should normally reactivate automatically within 24 hours.
Not for a normal change of mind.
Products customised with your own name, number or other personalisation cannot normally be returned or exchanged unless there's a manufacturing fault.
Check the spelling and personalisation carefully before submitting the order.
adidas UK gift cards currently expire three years from the date of purchase.
They can be used online and at participating adidas shops in the country where they were purchased, and up to five gift cards can be applied to one order.