Recent Offers At ASDA
| Offers | Discount | Expire On |
| 50% Off George Clothing & Footwear | 50% OFF | __ |
| 35% Off All Groceries & Essentials | 35% OFF | __ |
| 30% Off RollBack Deals | 30% OFF | __ |
| £10 Off Pharmacy & Health Services | Offer | __ |
| Up to £194 Year When You Pay Annually Delivery Plan | Offer | __ |
Frequently Asked Questions About ASDA
Usually, yes.
For standard delivery and Click & Collect orders, ASDA currently lets you amend your shop until 11pm on the night before the delivery or collection date. Express orders have different rules and cannot normally be amended in the same way.
If you've opted into substitutions, ASDA may replace an unavailable product with a similar alternative.
For standard deliveries, you can normally reject an unwanted substitute at the door. Collection customers can also reject substitutions when collecting where the service allows it. Express-delivery drivers cannot take substitutions back at the doorstep, so you'll need to request a refund afterwards instead.
You can request a refund for a missing product through your online grocery account within three days of delivery or collection.
If you miss that window, ASDA's current terms allow you to raise the missing-item issue through its Help Centre within 30 days.
Eligible non-perishable products can generally be returned or cancelled within 30 days of delivery or collection.
Fresh and perishable products have shorter or different rules, while faulty or damaged goods are handled separately.
ASDA says qualifying refunds are made within 14 days of receiving the returned goods, or within 14 days of being notified where ASDA is collecting them.
Once issued to a payment card, the refund can take up to 20 days to appear, depending on your bank or card provider.