Recent Offers At Matalan
| Offers | Discount | Expire On |
| PayDay! 20% Off Everything | 20% OFF | __ |
| 10% Off Selected Items | 10% OFF | __ |
| Free Delivery On Orders Over £50 | Free Delivery | __ |
| Spend & Stretc! 20% Off £40 or 25% Off £65 | 20% OFF | __ |
| Up to 60% Off Sale | 60% OFF | __ |
Frequently Asked Questions About Matalan
Yes, for most Matalan products.
Eligible online purchases can be returned free to a normal Matalan shop within 28 days of receiving them, provided they're unworn, in their original condition and you have proof of purchase.
Clearance stores cannot accept returns, while electricals, large home items and some third-party brands need a different return method.
Not for a standard change-of-mind return.
Matalan says customers need to pay for postal returns unless the item is faulty or damaged. Returns can be arranged through its Returns Tool using options including Evri and InPost.
Returning an eligible Matalan item to a shop is free.
Once Matalan receives a postal return at its warehouse, it says the refund will be processed within 14 days.
The money normally goes back to the original payment method. Purchases made using a gift card are refunded back to that card or, where applicable, a refund card.
Matalan does not offer exchanges by post for normal online purchases.
You can return the unwanted product for a refund and place a new order instead. Some supplier-delivered brands have their own exchange arrangements, so check the return instructions supplied with those products.
Not always.
Many third-party brands sold through Matalan require you to arrange the return directly with the supplier and specifically cannot be taken back to a Matalan shop.
Check the packing slip or Matalan's returns page before travelling to a shop with an online-exclusive product.
Gift cards bought in a Matalan shop are valid for 24 months from activation.
Gift cards and e-gift cards purchased online are valid for 24 months from their last use, so using them can restart that period.