Recent Offers At Smyths
| Offers | Discount | Expire On |
| Up to 40% Off Books | 40% OFF | __ |
| Free Delivery On Orders Over £20 | Free Delivery | __ |
| Up to 25% Off Board Games | 25% OFF | __ |
| Up to 20% Off Strollers | 20% OFF | __ |
| Basketball As low As £3 | Offer | __ |
Frequently Asked Questions About Smyths
Yes.
Most eligible online purchases can be returned free to any Smyths Toys shop with your order confirmation. Smyths also provides free postal returns for qualifying parcels weighing under 20kg.
Large or bulky products need to be handled separately through customer service.
Smyths currently offers a 28-day goodwill returns period for most eligible unwanted products.
The item needs to be unused, unopened and in its original packaging with its accessories and manuals intact. Certain products, including opened software and some nursery items, are excluded.
Smyths says refunds are processed as quickly as possible, but during its busy October-to-December period you should allow up to 14 working days for a refund or replacement to be processed.
The money is returned through the original payment method.
Not usually.
Smyths says its normal orders move through processing too quickly for the delivery address or order to be amended or cancelled once placed. Some couriers may offer delivery-address options after dispatch.
Pre-orders are different: you may be able to cancel or update payment details through your account before stock has been allocated.
Yes.
Smyths may send items in separate consignments, particularly where stock is coming from different locations. You won't be charged extra postage simply because the order has been split.
Check your dispatch email to see whether more than one parcel is due.
No.
Smyths says both its physical UK gift cards and eGift Cards currently have no expiry date.
GBP gift cards can be used in UK Smyths Toys shops and on the UK website, subject to the normal payment exclusions.