Recent Offers At Temu
| Offers | Discount | Expire On |
| Up to 90% Off Clearance Sale | 90% OFF | __ |
| Free Delivery On Order Over £35 | Free Delivery | __ |
| 10% Off On Your Order | 10% OFF | __ |
| Up to 85% Off On Women Clothing | 85% OFF | __ |
| Up to 60% Off On Toys | 60% OFF | __ |
Frequently Asked Questions About Temu
Most eligible items can currently be returned within 90 days of purchase.
There are exceptions. Some electronics have 45-, 60- or 90-day windows depending on the seller, while food, certain personal-care products, customised items and some underwear cannot normally be returned for a change of mind.
The first eligible return from each order is free.
If you decide to return additional products from the same order, adding them to the same return before sending the parcel can help avoid another return charge. Once a return is requested, Temu normally asks you to send the parcel within 14 days.
Not currently.
Temu says it does not offer direct size or colour exchanges. If you want a different version of the product, place another order and return the original item if it is eligible.
A refund to your original payment method normally takes around 5–14 business days after it has been issued, although some banks can take longer.
If you choose Temu Credit instead, Temu says the balance is normally updated within about three minutes.
You can normally cancel an order without charge before it has been packed for dispatch.
Once the order has reached the Ready to ship stage, it may be too late to cancel. You can usually wait for delivery and then use the returns process if the item is eligible.
Use Your orders → Return/Refund and select the affected product.
Temu's Purchase Protection covers qualifying items that do not arrive, arrive damaged or do not match their description. You may be asked for photographs or to return the product before the refund is issued.